What We Do
Third Party Administration

Our team of former insurance carrier claim professionals know what is takes to resolve claims efficiently and effectively.

Personal & Commercial Property

ICU’s strength and specialty is in all areas and types of property claims; from small residential claims to large commercial property losses.

Casualty

ICU’s extensive network of all-lines adjusters are equipped with the necessary credentials and specific experience to ensure that we can find the solution that fits your needs.

Catastrophe Management

We are dedicated to your CAT management needs and emergency stresses. We realize that your ongoing field inspection needs are NOT a sprint, but a marathon.

What We Do
Alternative Dispute Resolution

From informal negotiations, mediation, appraisal to litigation our team has handled it!

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Third Party Administration

Our team of former insurance carrier claim professionals know what is takes to resolve claims efficiently and effectively. From first notice of loss to dispute resolution, our data driven performance is what allows us to provide an unparalleled level of service to mutual customers while being good stewards of capital. Our third-party administration solutions can be boutique, segmented, or large scale depending on our client partners needs.

Personal & Commercial Property

From condominiums to single family homes to multimillion dollar commercial buildings, ICU has handled it. Our depth of experience allows us to provide a solution in any situation. We staff a team of claim professionals with subject matter expertise in each of our disciplines and know the markets we serve.

Casualty

From time demand pressures to latency in reporting, we will diligently investigate all aspects of casualty claims, provide our clients with timely and accurate negligence assessments, and see no investigative “rock” is left unturned. A comprehensive investigation is imperative to understanding exposure and exposure management. Trust us, we know that.

Catastrophe Management

ICU has significant experience and expertise in the residential and commercial coastal property space. Our team has managed over 25 natural disasters, administered hundreds of thousands of claims, and fulfilled promises to countless customers. Our process is rapidly scalable to support our client partners and mutual customers in their time of need. Our process has been successfully tested time and time again, always evolving and improving, never static.

Alternative Dispute Resolution

From informal negotiations, mediation, appraisal to litigation our team has handled it! A thorough understanding of the dispute, re-review of all the facts, and effective negotiations can bridge the gap on uncommon ground.